Returns & Exchanges at Z-Edge
We want you to love your fashion finds, but if a piece isn't the perfect fit, you can return unworn items with tags attached within 30 days of delivery. Our streamlined process ensures a quick refund or exchange so you can get back to styling your wardrobe.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once our warehouse team has processed your refund.